Table of contents
Foreword by Paul Monaghan, Allford Hall Monaghan and Morris, Architects ix
Preface - 'My Why' xi
Acknowledgements xiii
Note to the reader xv
Abbreviations xvii
1 Introduction - the CIOB Design Manager's Handbook 1
Context, scope, audience and structure
2 Process 19
Project context, processes, CDM, cost management
3 DMTCQ 59
The Design Management Benchmark, a framework model for Design Management based on Time, Cost and Quality
4 Tools 63
Generic tools to control design production and design development
5 Procurement 91
Main procurement routes, Employer's Requirements/Contractor's Proposals
6 Value and innovation 101
Value management, innovation and DM
7 People 111
Context, tsunamis, tribes and people
8 Training 123
Roles, skills, training
9 Quality 127
Urban and environmental context of design, quality, legacy
10 Stories 133
People, projects - some stories
11 Future 145
Context, external and internal factors, BIM, DM2050
Afterword 161
Addendum - October 2012 163
Appendices 165
A Lean Project Delivery - Alan Mossman, Glenn Ballard & Christine Pasquire 165
B The 'ADePT' methodology - Paul Waskett and Andrew Newton 191
C Choosing by Advantages - Alan Mossman 197
D Delivering value - A Guidance Note for Design Managers - Michael Graham 201
E Style, Behaviours & your 'Leadership Moments' - Saima Butt 209
F Educating the Design Manager of the future - Paula Bleanch 213
G Facilitating workshops - John Eynon 221
Bibliography/Resources/Further Reading 223
Index 229
